Purna Virji (Microsoft) On the 4 C's of designing conversational AI | TNW Conference 2018 | #TNW2018

Interested in coming to TNW 2025 🎡 ? Look no further, you can register today: https://bit.ly/4dhd7px Purna Virji (Microsoft) On the 4 C's of designing conversational AI at TNW Conference 2018 We’re moving into brave new world where conversation is the new interface. Designed correctly, chatbots and voice apps can engage and delight customers. Poor user experiences on the other hand can alienate customers in droves. What are the secrets to creating effective conversational experiences? Attend this research-based session to find out. Discover our event in València 🇪🇸 https://thenextweb.com/valencia Follow us to find out more: Linkedin - https://www.linkedin.com/company/the-next-web/ Instagram - https://www.instagram.com/thenextweb/ Facebook - https://www.facebook.com/thenextweb Twitter - https://twitter.com/thenextweb