Transforming Developer Experience: A Tale of Recovery & Innovation • Michaela Greiler • GOTO 2024

This presentation was recorded at GOTO Amsterdam 2024. #GOTOcon #GOTOams https://gotoams.nl Michaela Greiler - Code Reviews Expert, Trainer & Consultant @seunlocked RESOURCES https://twitter.com/mgreiler https://www.linkedin.com/in/mgreiler https://github.com/mgreiler https://michaelagreiler.com https://se-unlocked.com ABSTRACT In this talk, we delve into the critical role Developer Experience (DX) plays in the productivity, satisfaction, and overall success of software development teams. Through a compelling narrative, we explore the journey of a software development team plagued by inadequate testing infrastructure, accumulated technical debt, and a cumbersome software delivery process. This story serves as a backdrop to introduce and discuss key DX factors identified in recent research and their significant impact on a team's efficiency and morale. We further examine the coping mechanisms developers resort to when faced with poor DX, such as focusing on external projects or withdrawing from work and the long-term negative outcomes that can arise, including decreased productivity, diminished job satisfaction, and increased turnover. The presentation highlights the pitfalls of implementing performance metrics without consideration of their impact on DX and proposes an actionable framework for measuring and improving DX, linking theory with practice. By mapping these research findings and strategies back to our initial story, attendees get a holistic understanding of DX's importance and practical steps for enhancing it within their teams. [...] TIMECODES 00:00 Intro 03:00 Developer experience (DevEx) 04:34 Understanding DevEx 06:07 Does DevEx matter? 09:28 DevEx factors 14:09 Culture & psychological safety 15:17 What we get with better DevEx 20:04 How to improve DevEx 31:15 DevEx improvement pitfalls 38:31 Ranking solutions & action plan 41:22 Ownership & responsibilities 44:58 Summary 46:50 Outro Download slides and read the full abstract here: https://gotoams.nl/2024/sessions/3167 RECOMMENDED BOOKS Matthew Casperson • DevEx as a Service • https://amzn.to/3Z62UIU Marcus Maestri • Developer Experience • https://amzn.to/3Z3IQ9J Caroline Lewko & James Parton • Developer Relations • https://amzn.to/3X3ZDac Stephanie Stimac • Design for Developers • https://amzn.to/3EhuN4T Bill Doerrfeld • Developer Experience • https://amzn.to/3Z3xO4A https://twitter.com/GOTOcon https://www.linkedin.com/company/goto- https://www.instagram.com/goto_con https://www.facebook.com/GOTOConferences #DeveloperExperience #DevEx #DX #Productivity #TechnicalDebt #Innovation #Recovery #MichaelaGreiler CHANNEL MEMBERSHIP BONUS Join this channel to get early access to videos & other perks: https://www.youtube.com/channel/UCs_tLP3AiwYKwdUHpltJPuA/join Looking for a unique learning experience? Attend the next GOTO conference near you! Get your ticket at https://gotopia.tech Sign up for updates and specials at https://gotopia.tech/newsletter SUBSCRIBE TO OUR CHANNEL - new videos posted almost daily. https://www.youtube.com/user/GotoConferences/?sub_confirmation=1