Gamification, Systems Thinking & the Power of Observability • Jessica Kerr & Jessica Cregg

This interview was recorded at YOW! London for GOTO Unscripted. gotopia.tech (https://gotopia.tech) Read the full transcription of this interview here (https://gotopia.tech/articles/246/gamifications-systems-thinking-the-power-of-observability) Jessica Kerr - Principal Developer Evangelist at Honeycomb Jessica Cregg - Information Technology Operations Engineer at CybSafe RESOURCES Jessica Kerr jessitron.com (https://jessitron.com) @jessitron (https://twitter.com/jessitron) github.com/jessitron (https://github.com/jessitron) linkedin.com/in/jessicakerr (https://linkedin.com/in/jessicakerr) twitch.tv/jessitronica (https://www.twitch.tv/jessitronica) instagram.com/jessitronica (https://www.instagram.com/jessitronica) Jessica Cregg @JessicaCregg (https://twitter.com/JessicaCregg) github.com/jessicarfactory (https://github.com/jessicarfactory) linkedin.com/in/jessicacregg (https://linkedin.com/in/jessicacregg) DESCRIPTION Software's evolving landscape goes beyond mere programming, creating far-reaching consequences. Dive into software development's intricate world in this GOTO Unscripted talk where Jessica Kerr explores observability, gamification and systems thinking. Speaking with Jessica Cregg, Kerr highlights the distinct satisfaction derived from collaborative tasks and the pros and cons of integrating gamification as well as competition-driven incentives in software engineering. The talk underscores the interplay of observability and feature flags for agile deployment and issue resolution. Gain deeper insights into systems thinking, a framework that has evolved to embrace software's constant evolution and uncover how observability extends beyond monitoring to provide actionable insights. RECOMMENDED BOOKS Debbie Levitt • Customers Know You Suck (https://amzn.to/45DfHTc) Yu-kai Chou • Actionable Gamification (https://amzn.to/45D8bHA) Chris Collins • Gamification: Playing for Profits (https://amzn.to/3sffozf) Charity Majors, Liz Fong-Jones & George Miranda • Observability Engineering (https://amzn.to/38scbma) Kelly Shortridge & Aaron Rinehart • Security Chaos Engineering (https://www.verica.io/sce-book) Matthew Skelton & Manuel Pais • Team Topologies (http://amzn.to/3sVLyLQ) Bluesky (https://bsky.app/profile/gotocon.com) Twitter (https://twitter.com/GOTOcon) Instagram (https://www.instagram.com/goto_con) LinkedIn (https://www.linkedin.com/company/goto-) Facebook (https://www.facebook.com/GOTOConferences) CHANNEL MEMBERSHIP BONUS Join this channel to get early access to videos & other perks: https://www.youtube.com/channel/UCs_tLP3AiwYKwdUHpltJPuA/join Looking for a unique learning experience? Attend the next GOTO conference near you! Get your ticket: gotopia.tech (https://gotopia.tech) SUBSCRIBE TO OUR YOUTUBE CHANNEL (https://www.youtube.com/user/GotoConferences/?sub_confirmation=1) - new videos posted daily!