The Sociotechnical Path to High-Performing Teams • Charity Majors • GOTO 2023

This presentation was recorded at GOTO Chicago 2023. #GOTOcon #GOTOchgo https://gotochgo.com Charity Majors - CTO at honeycomb.io & Co- Author of "Observability Engineering" @CharityMajors RESOURCES https://twitter.com/mipsytipsy https://github.com/charity https://linkedin.com/in/charity-majors https://charity.wtf ABSTRACT There is a yawning gap opening up between the best and the rest — the top few percent of elite engineering teams are making incredible gains year over year in velocity, reliability and productivity, and more teams are achieving elite status every year. Yet meanwhile the bottom 75% of teams are actually losing ground each year. Contrary to common belief, this has almost nothing to do with engineering ability, and everything to do with the sociotechnical feedback loops that are the beating heart of every engineering org. Great teams make great engineers. So let’s talk about how great teams are forged. [...] TIMECODES 00:00 Intro 00:50 Teams 11:00 How to build high-performing teams? 14:40 Insidious loop 15:30 Virtuous loop 21:51 ODD 25:19 A dirty little secret 29:16 Outro Read the full abstract here: https://gotochgo.com/2023/sessions/2517 RECOMMENDED BOOKS Charity Majors, Liz Fong-Jones & George Miranda • Observability Engineering • https://amzn.to/38scbma Charity Majors & Laine Campbell • Database Reliability Engineering • https://amzn.to/3ujybdS Kelly Shortridge & Aaron Rinehart • Security Chaos Engineering • https://www.verica.io/sce-book Nora Jones & Casey Rosenthal • Chaos Engineering • https://amzn.to/3hUmuAH Russ Miles • Learning Chaos Engineering • https://amzn.to/3hCiUe8 Nicole Forsgren, Jez Humble & Gene Kim • Accelerate • https://amzn.to/442Rep0 https://twitter.com/GOTOcon https://www.linkedin.com/company/goto- https://www.instagram.com/goto_con https://www.facebook.com/GOTOConferences #Teams #HighPerformance #HighPerformingTeams #InsidiousLoop #VirtuousLoop #Observability #ODD #ObservabilityDrivenDevelopment #Accelerate #CharityMajors Looking for a unique learning experience? Attend the next GOTO conference near you! Get your ticket at https://gotopia.tech Sign up for updates and specials at https://gotopia.tech/newsletter SUBSCRIBE TO OUR CHANNEL - new videos posted almost daily. https://www.youtube.com/user/GotoConferences/?sub_confirmation=1