Gamification, Sys. Thinking & the Power of Observability • Jessica Kerr & Jessica Cregg • GOTO 2023

This interview was recorded at YOW! London for GOTO Unscripted. #GOTOcon #GOTOunscripted #YOWLondon https://gotopia.tech Read the full transcription of this interview here: https://gotopia.tech/articles/246/gamifications-systems-thinking-the-power-of-observability Jessica Kerr - Principal Developer Evangelist at Honeycomb @jessitronica Jessica Cregg - Information Technology Operations Engineer at CybSafe @jessicacregg6158 RESOURCES Jessica Kerr https://jessitron.com https://twitter.com/jessitron https://github.com/jessitron https://linkedin.com/in/jessicakerr https://www.twitch.tv/jessitronica https://www.instagram.com/jessitronica Jessica Cregg https://twitter.com/JessicaCregg https://github.com/jessicarfactory https://linkedin.com/in/jessicacregg DESCRIPTION Software's evolving landscape goes beyond mere programming, creating far-reaching consequences. Dive into software development's intricate world in this GOTO Unscripted talk where Jessica Kerr explores observability, gamification and systems thinking. Speaking with Jessica Cregg, Kerr highlights the distinct satisfaction derived from collaborative tasks and the pros and cons of integrating gamification as well as competition-driven incentives in software engineering. The talk underscores the interplay of observability and feature flags for agile deployment and issue resolution. Gain deeper insights into systems thinking, a framework that has evolved to embrace software's constant evolution and uncover how observability extends beyond monitoring to provide actionable insights. TIMECODES 00:00 Intro 03:41 Pitfalls of gamifying software 07:17 Enhancing software with observability 11:33 Observability & feature flags 13:33 What video game made you a better engineer? 16:23 Principles of game design 22:00 Outro RECOMMENDED BOOKS Debbie Levitt • Customers Know You Suck • https://amzn.to/45DfHTc Yu-kai Chou • Actionable Gamification • https://amzn.to/45D8bHA Chris Collins • Gamification: Playing for Profits • https://amzn.to/3sffozf Charity Majors, Liz Fong-Jones & George Miranda • Observability Engineering • https://amzn.to/38scbma Kelly Shortridge & Aaron Rinehart • Security Chaos Engineering • https://www.verica.io/sce-book Matthew Skelton & Manuel Pais • Team Topologies • http://amzn.to/3sVLyLQ https://twitter.com/GOTOcon https://www.linkedin.com/company/goto- https://www.facebook.com/GOTOConferences #Gamification #HumanFactor #DeveloperProductivity #Productivity #Games #LearningFromGameDesign #GameDesign #SystemsThinking #Observability #SoftwareEngineering #Programming #Teams #JesscaKerr #JessicaCregg Looking for a unique learning experience? Attend the next GOTO conference near you! Get your ticket at https://gotopia.tech SUBSCRIBE TO OUR CHANNEL - new videos posted almost daily. https://www.youtube.com/user/GotoConferences/?sub_confirmation=1