Knowledge sharing and creation is foundational to technical professionals' work, and yet is one of the most overlooked areas of modern business. When you cannot find the information you need, or it is hard to understand, your productivity and your end customer are going to be affected. You can use effective knowledge management principles and techniques to get your time back for your important work. Discover: - techniques for organising your personal, team, and organisation knowledge so it can be found - how to present information so it can be more easily consumed by the reader - how to work together with your peers to improve your documentation - how to align your documentation to your audience to optimise communication Learn how to optimise the knowledge and understanding that underpins what you do.
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