An Incident Post-Mortem • Paul Adams • GOTO 2017

This presentation was recorded at GOTO Berlin 2017 http://gotober.com Paul Adams - Engineering Lead at Zalando ABSTRACT Welcome to the incident post-mortem. Don't worry; there will not be any finger pointing, there will not be any blaming. Let's all work together to work out what went wrong and plan to ensure that it doesn't happen again. Sadly, this incident has been user-facing for decades, with potentially devastating consequences. It's never too late to do better, though. So let's take [...] Download slides and read the full abstract here: https://gotober.com/2017/sessions/332 https://twitter.com/GOTOcon https://www.linkedin.com/company/goto- https://www.instagram.com/goto_con https://www.facebook.com/GOTOConferences Looking for a unique learning experience? Attend the next GOTO conference near you! Get your ticket at https://gotopia.tech Sign up for updates and specials at https://gotopia.tech/newsletter SUBSCRIBE TO OUR CHANNEL - new videos posted almost daily. https://www.youtube.com/user/GotoConferences/?sub_confirmation=1